Cancellation and Refund Policy
Cancellations are subject to the policy as set by Sportomic (M/s Bluejersey18 Technologies Private Limited). You can view the cancellation policies prior to making a booking or purchase. The cancellation policy is also included in each booking ID under My Booking option on mobile app and website.
Cancellation fees to be charged based on below criteria
- Up to 4 hours before the first slot start time: 10% Cancellation Fees of booking amount
- Within 4 hours of the first slot start time: Cancellation not allowed and 100% Cancellation fee will be charged with no refund.
Cancellations can be initiated by the users themselves on your booking details. The refund amount due will be displayed prior to seeking confirmation of the cancellation. The refund amount will be credited back into the user’s account, to the same source through which the payment was made, within 7-10 working days, post initiating the cancellation.